Exchange & Return Policy

Wrong size? Wrong tee? We'll sort it out. Here's how exchanges and returns work at EkDoTee.

For all exchanges and returns, write to us at support@ekdotee.in with your order number.

Exchanges

Let us know within 7 days of delivery, including the day of delivery. We can't accept requests after this window.
You can request an exchange for a size issue or if you received the wrong product.
We'll exchange it for another size or the correct product of the same value. There are no extra charges, and we'll arrange the reverse pickup.
If the new product costs more, you'll need to pay the difference online before we ship it.
Size exchanges are free. We don't offer refunds for size issues.

We give refunds only when a product is delivered defective.
To claim one, email support@ekdotee.in with your order details, what's wrong, and clear photos of the defect.
In the rare case that we accept a return when the correct product was delivered without any issue, we'll deduct ₹100 from the refund to cover the reverse pickup.
Refunds go back to the account the payment was made from, or to a bank account you share with us.
Products bought in a sale or with a discount code are not eligible for a refund.

The product must be unused and unwashed, with the original sticker label attached, folded neatly and packed well so it isn't damaged in transit. Otherwise, we can't process the exchange or return.
Anything that has been worn or washed even once can't be exchanged or refunded.

Colours and prints may look slightly different in person than on our website, social media and ads because of screens and lighting. Slight variations in colour or design are not grounds for a return or refund.
If we find that a defect was caused by use or handling after delivery, we won't be able to offer a refund.
If the package looks damaged or tampered with when it arrives, please don't accept the delivery.
Each order can have only one exchange or return request.
We reserve the right to refuse any exchange or return that doesn't meet this policy.

10 AM to 7 PM, Monday to Saturday. Email: support@ekdotee.in